Plastic bags aren't the only thing changing for consumers - the Consumer Rights Act has recently come into full force. This article on Which? explains the new regime. Among other changes, there is welcome clarification on time frames for consumers seeking redress for faulty goods. Under the CRA consumers may reject within 30 days of purchase/delivery and will be automatically entitled to a full refund. During the first six months consumers can require retailers to repair or replace the goods. Specifically in relation to cars, there is to be a balancing adjustment factoring in any use of the vehicle by the consumer. All seems pretty sensible - we will have to see how it is treated by the Courts.
The Consumer Rights Act 2015 is the biggest shake up in consumer rights law in a generation and seeks to simplify, strengthen and modernise UK consumer law. The act replaces three big pieces of consumer legislation - the Sale of Goods Act, Unfair Terms in Consumer Contracts Regulations and the Supply of Goods and Services Act.